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To make appointments by telephone...
To make an appointment by phone please dial 01737 362327. In order to give you an appointment at the most appropriate time, we hope you will accept questions from our receptionists. We have introduced an open access appointment system as part of a national collaborative study. This means that most appointments are made on the same day with a few pre-bookable, up to three weeks in advance.
To make appointments on line...
Alternatively you can use our integrated on-line service  to make an appointment to see a doctor.
EMIS Access allows patients to make and cancel appointments 24 Hours a day without contacting the surgery.
If you would like to use our on-line appointment booking, you will need to register with us first. You can collect a registration form at reception, or alternatively, please Click Here to Download a copy now, complete it and return it to the surgery where we will issue your registration letter.
Please note that you will be required to show some form of identification before your details can be released. (Proof of photo identification required – Passport, Driver’s Licence, National ID or Employee ID)
After you have received your registration letter you will be able to access the system here |
You can make one GP appointment up to 2 weeks ahead. The complexity of our appointments system means that only routine 10 minute GP appointments can be booked on-line. For all other appointments, please contact the surgery directly: this applies to 5 minute urgent GP appointments, double (or longer) appointments, telephone appointments, all Practice Nurse and Health Care Assistant appointments and appointments involving both GP and nurse, and includes blood pressures, cervical screening, coils, ante and post natal examinations.
We hope you find the on-line booking system of benefit. We would welcome your feedback.
Please note - you will only need to register once; this will give you access to the online appointments services.
Telephone Clinic
For problems which do not need a face-to-face consultation we have a
telephone advice service. If you would like to utilise this service
telephone the practice on 01737 362327 and ask for an appointment in the
telephone clinic. In order to give you the most appropraite time
allocation, we hope that you will accept questions from our receptionists.
Cancellations
Please contact the surgery as soon as possible if you wish to cancel your appointment so that it can be offered to another patient. |
Bed Sores
Bed sores are far easier to prevent than cure. They are caused by prolonged pressure to certain parts of the body when lying in bed for long periods. They can be prevented by encouraging the patient to shift position as often as possible. Take care to smooth out creases in the bottom sheet to avoid irritation. If red marks appear at the pressure points such as heels, elbows, buttocks and hips, inform the district nurses before they get worse.
Sore Throats
Four out of every five sore throats are caused by viruses and therefore antibiotics are useless. If your throat is sore but you are otherwise okay there is no need to see the doctor, simply give children paracetamol syrup at the recommended dose and fluids ( aspirin should NOT be given to children under 16).
Burns
Run cold water over the burnt area until the pain subsides. If the skin is unbroken but blistered, apply a loose dressing. If the skin is broken or the burn is extensive, contact the surgery.
Colds and Flu
There is still no magic cure for these ailments, Most of these are caused by viruses and do not require antibiotics. Go to bed and drink plenty of fluids. If you have a headache or are feverish, discuss with a pharmacist the appropriate over-the-counter medicine. If symptoms persist for more than three days, contact your doctor.
Diarrhoea and Vomiting
This is most commonly caused by a virus and settles spontaneously in a few days. Do not take food or milk, but drink large quantities of water, diluted squash or soda water to counter the effects of dehydration. Children can be given special sachets of sugar and salt crystals obtainable from your chemist. If vomiting persists for more than 24 hours, contact your doctor.
Nosebleeds
Sit in a chair (leaning forward with your mouth open) and pinch your nose just below the nasal bone for four hours. If symptoms persist, contact your doctor.
Cuts and Grazes
Wash the wound thoroughly with water and a little soap or antiseptic. Apply direct pressure to any bleeding point. Apply a clean firm dressing.
Sunburn
Treat as for other burns with cold water. Oily calamine lotion will relieve irritation and paracetamol will also help. Great care should be taken to avoid over-exposure to the sun’s harmful rays, particularly with children.
Insect Bites and Stings
Antihistamine tablets can be obtained from your chemist without prescription and will relieve most symptoms in 48 hours. Apply vinegar to neutralise a wasp sting and sodium bicarbonate to a bee sting. Scrape away a bee sting to avoid squeezing the venom sac.
Head Lice
These creatures, contrary to popular belief, prefer clean hair and are, therefore, not a sign of poor personal hygiene. Medicated head lotion can be obtained from the chemist without prescription.
Chickenpox
On the first day a rash appears as small red patches about 3-4mm across. Within a few hours of these developing, small blisters appear in the centre of these patches. During the next three or four days further patches will appear and the earlier ones will turn “crusty” and fall off
Calamine lotion may be applied to soothe the often severe itching. Cool bathing may also help. The most infectious period is from two to three days before the rash appears until all of the blisters have become crusty. Children may return to school as soon as the last “crusts” have dropped off. |
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