|
|
|
| |
The surgery is open from 8.30am to 6.30pm (GMT) Monday to Friday.
|
| |
If you should wish to see a specific doctor please be aware that they are available on the following days. |
| |
|
|
|
Dr P Stott
Dr N Hamilton
Dr P Shabrokh
Dr C Stephenson
Dr P Greenway
Dr A Jones |
|
- Wed, Thur
- Mon, Tue
- Mon, Tue, Thur, Fri
- Mon, Tue, Fri
- Mon, Tue, Wed, Fri
- Mon, Wed, Fri
|
|
|
| |
| Booking Appointments - in person, by telephone or on-line |
To make an appointment by phone please dial 01737 362327. In order to give you an appointment at the most appropriate time, we hope you will accept questions from our receptionists. We have introduced an open access appointment system as part of a national collaborative study. This means that most appointments are made on the same day with a few pre-bookable, up to three weeks in advance.
Click on our Appointments page for more information. |
| |
| Extended Hours |
In response to patient feedback we are piloting extended hours clinics. These are not walk-in clinics, appointments must be pre-booked.
Extended hours clinics are on alternate Tuesday and Wednesday evenings from 6.30pm and on Saturday mornings from 8.30am. Please note that during these clinics we will not be open for any other surgery business such as collection of repeat prescriptions. |
| |
| Emergency/Out of Hours |
| A doctor is always available during surgery hours. However, if you think the emergency is life threatening please telephone 999. The new out of hour's service can be contacted by phoning the surgery (01737 362327) and your call will automatically be diverted. The base site is The New Cottage Hospital, Horton Lane, Epsom KT19 8PS. Telephone 01372 734846. Access can be gained from B284 (Hook Road). |
| |
| Home Visits |
| Home visits are made if clinically indicated and are at the doctors' discretion. Home visits at any time should not be requested just because you have no transport. Whenever possible please come to the surgery as the facilities are much better for examination and the doctors have access to all you medical records. Requests for home visits should be made before 10.00 a.m. Please give the receptionist as much information as possible: |
| |
 |
Patient’s Name |
|
Age of Patient |
|
Address and directions |
|
Name of Patient’s own Doctor |
|
Symptoms and an Estimation of the Urgency of the Problem |
|
Requests for home visits will be taken by the receptionists and a doctor or practice nurse may telephone you after morning surgery. |
|
|
| |
| Test Results |
| We do not routinely contact you if your test results are normal. Please telephone between 11.00am - 1.00pm or 2.00pm - 3.00pm when the receptionists have more time to help you. You may be asked to make an appointment with a doctor. |
| |
| PLEASE REMEMBER IT IS YOUR RESPONSIBILITY TO CHECK THE RESULT OF A TEST IF YOU HEAR NOTHING FROM US. |
| |
| |
|
Bed Sores
Bed sores are far easier to prevent than cure. They are caused by prolonged pressure to certain parts of the body when lying in bed for long periods. They can be prevented by encouraging the patient to shift position as often as possible. Take care to smooth out creases in the bottom sheet to avoid irritation. If red marks appear at the pressure points such as heels, elbows, buttocks and hips, inform the district nurses before they get worse.
Sore Throats
Four out of every five sore throats are caused by viruses and therefore antibiotics are useless. If your throat is sore but you are otherwise okay there is no need to see the doctor, simply give children paracetamol syrup at the recommended dose and fluids ( aspirin should NOT be given to children under 16).
Burns
Run cold water over the burnt area until the pain subsides. If the skin is unbroken but blistered, apply a loose dressing. If the skin is broken or the burn is extensive, contact the surgery.
Colds and Flu
There is still no magic cure for these ailments, Most of these are caused by viruses and do not require antibiotics. Go to bed and drink plenty of fluids. If you have a headache or are feverish, discuss with a pharmacist the appropriate over-the-counter medicine. If symptoms persist for more than three days, contact your doctor.
Diarrhoea and Vomiting
This is most commonly caused by a virus and settles spontaneously in a few days. Do not take food or milk, but drink large quantities of water, diluted squash or soda water to counter the effects of dehydration. Children can be given special sachets of sugar and salt crystals obtainable from your chemist. If vomiting persists for more than 24 hours, contact your doctor.
Nosebleeds
Sit in a chair (leaning forward with your mouth open) and pinch your nose just below the nasal bone for four hours. If symptoms persist, contact your doctor.
Cuts and Grazes
Wash the wound thoroughly with water and a little soap or antiseptic. Apply direct pressure to any bleeding point. Apply a clean firm dressing.
Sunburn
Treat as for other burns with cold water. Oily calamine lotion will relieve irritation and paracetamol will also help. Great care should be taken to avoid over-exposure to the sun’s harmful rays, particularly with children.
Insect Bites and Stings
Antihistamine tablets can be obtained from your chemist without prescription and will relieve most symptoms in 48 hours. Apply vinegar to neutralise a wasp sting and sodium bicarbonate to a bee sting. Scrape away a bee sting to avoid squeezing the venom sac.
Head Lice
These creatures, contrary to popular belief, prefer clean hair and are, therefore, not a sign of poor personal hygiene. Medicated head lotion can be obtained from the chemist without prescription.
Chickenpox
On the first day a rash appears as small red patches about 3-4mm across. Within a few hours of these developing, small blisters appear in the centre of these patches. During the next three or four days further patches will appear and the earlier ones will turn “crusty” and fall off
Calamine lotion may be applied to soothe the often severe itching. Cool bathing may also help. The most infectious period is from two to three days before the rash appears until all of the blisters have become crusty. Children may return to school as soon as the last "crusts" have dropped off. |
| |
|
|
|
|
